Chat with FactorBot, the TestFactors AI assistant that knows your project, workbooks, and test history. Ask questions and get answers in plain English.
FactorBot is the fastest way to get an answer about your project. Faster than searching, faster than asking a colleague, and it cites its sources so you can verify.
FactorBot is an AI assistant built into TestFactors that knows everything about your current project:
Every uploaded workbook (every sheet, every cell)
Every scenario, test case, and script
Every defect logged in any cycle
Every entry in your project’s knowledge wiki
Every membership and permission in your project
You ask in plain English. FactorBot answers with citations — every claim it makes links back to the source it came from.Examples of what you can ask:
“Which scenarios cover hire flows for international employees?”“Show me all defects logged on the Hire wizard this cycle.”“What does Iteration 2 mean on the Position Management sheet?”“Who’s the assigned tester for the Compensation module?”“What’s the difference between Test Cases TC-042 and TC-043?”“Summarize the open defects by severity.”“What workbook changes between v2 and v3 of the FO workbook?”
Click the FactorBot icon (bottom-right). The chat panel slides in.
2
Type a question
Just write what you want to know in plain English. Don’t worry about phrasing — FactorBot understands typos, partial questions, and conversational tone.Example: “how many test cases for hire”
Chat input with a question being typed.
3
Read the answer
FactorBot streams the answer in real time. Every claim has a citation badge — click it to jump to the source.Example response:
You have 18 test cases related to hire flows across 3 categories:
Hire (12 cases) — Category: Hire [↗]
Rehire (4 cases) — Category: Rehire [↗]
Concurrent Hire (2 cases) — Category: Concurrency [↗]
Of those, 15 are Active and 3 are still Proposed. Want me to open the Proposed ones for review?
FactorBot response with inline citations and a follow-up offer.
4
Follow up
Reply to refine. FactorBot keeps the conversation context:
“Yes, show me the proposed ones”
FactorBot opens the list in the main pane or directly cites the 3 proposals with links.
5
Verify a citation if needed
Click any citation badge [↗] to open the source (workbook cell, test case, defect, wiki page) in a new tab.
Clicking a citation opens the source test case in a side-by-side view.
That’s it. Your first question. FactorBot remembers the conversation, so follow-ups feel natural.
FactorBot says 'I don't have access to that information'
Two possible causes:
You don’t have permission to see the data you’re asking about (e.g. defects in a project you’re not a member of). FactorBot respects your permissions — ask your Admin if you should have access.
The data doesn’t exist yet — e.g. asking about scenarios when none have been generated. Use the relevant module to create the data first.
The answer cites the wrong source
Click the thumbs-down on the response with a one-line note describing what was wrong. This trains the model. The right answer is often one follow-up question away: “That citation looks wrong — can you double-check against the v3 workbook?”
FactorBot is slow / unresponsive
Most responses come within 3–10 seconds. If it’s taking 30+:
Cancel and retry (the Stop button in the chat input)
Refresh the page
If it’s still slow, your AI service may be experiencing latency — try again in a few minutes
The answer is too short / lacks detail
Ask a follow-up: “Can you give me more detail on the second point?” or “Show me 10 examples instead of 3.” FactorBot calibrates to what you ask for.
I want to share a chat with a colleague
Click the share icon in the chat header. Generates a link that — when opened by a teammate with project access — shows them the full conversation. They can continue the conversation from there.
FactorBot doesn't know about a workbook I just uploaded
Workbooks need to finish processing before FactorBot can read them. Check the Workbooks tab — once it says “Ready”, FactorBot will see it within ~30 seconds.
